My husband has wanted a watch winder ever since he saw the one my daughter-in-law bought for my son. So I bought him one for Christmas and he loves it. The case is very attractive without being ostentatious, and the mechanism seems to work well and is very quiet. Also, I ordered over the phone and your customer service representative was polite, helpful, and knowledgeable. I will not hesitate to recommend your company and product to other people.