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Guarantees
Lifetime Warranty
  All Steinhausen watch movements have a limited lifetime warranty on their movements. This is the lifetime of the movement itself, regardless of ownership. Any tampering with the watch case or crystal by anyone other than Steinhausen is strictly prohibited and may void the warranty. The lifetime warranty transfers to whomever owns the watch, allowing you to pass your Steinhausen on through generations. All parts other than the movement are warrantied for one year from the date of purchase from an authorized Steinhausen retailer.

All Steinhausen watch winders have limited lifetime warranties on their motors. This is the lifetime of the watch winder, regardless of ownership. Any tampering with the winder case, enclosure, or winding mechanisms by anyone other than Steinhausen is strictly prohibited and will void the warranty.

All Steinhausen watch boxes have limited lifetime warranties on their interiors. This is the lifetime of the watch box, regardless of ownership. Any tampering with the watch box or obvious abuse of the product voids the warranthy.

All Steinhausen leather goods have limited lifetime warranties. This warranty ONLY covers the leather materials. All other aspects of the product including, but not limited to, stitching, zippers, threads, etc. are NOT covered by the lifetime warranty and are only guaranteed for one year from the original date of purchase from an authorized Steinhausen reseller.

All Impulse products come with a limited one year warranty. All parts, movements, materials are guaranteed for one year from the original date of purchase from an authorized Steinhausen Impulse reseller.

All Slide products come with a 90 day warranty. All parts, movements, materials are guaranteed for 90 days from the original date or purchase from an authorized Steinhausen Slide reseller.

If we are unable to repair your warrantied item, we will offer you a replacement item of similar price and function. If you elect not to receive the replacement item or return the replacement item within 30 days in unopened condition, we will issue you a gift certificate for a purchase on our website equal to 50% of the last known retail value of your item.

*** Please note that NO Steinhausen authorized resellers are authorized to sell our products on eBay. No Steinhausen products purchased on eBay come with any warranty, regardless of what the seller might have advertised or stated.
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